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Social Media - Networking Tool or Marketing Ploy?

 “The times they are a changing”, sang Bob Dylan in his eponymous song from 1964. It was his observation almost 60 years ago and this constant will probably follow humans forever. And that is perfectly fine. We need to be cognizant that the times are evolving and how crucial the change is for humanity. Evolution is what keeps us alive.

Social media, one of the biggest technological advancements in the last few decades, was warmly welcomed until it started causing a stir. The questions about it arise on daily basis – mostly in a binary, polarising format of whether it is good or bad, although we should rethink the way we ask questions and aim for open-ended questions that call for a discourse rather than divisive points of view.

Humans are social animals who need connections and they thrive in communities (The Cooperative Human, 2018), which was the social media’s main selling point. The promise of instant connectivity, and emphasis being on instant, felt so light and easy to engage in. Because we like things to be simple. My problem with social media is that it doesn’t seem to create core memories and experiences. They are fleeting and very much grounded in the present. You will surely very rarely hear someone say something like “Hey, do you remember that one time on [insert social media platform] when we spent hours liking videos and posts?”, as opposed to “Hey, do you remember that time when we found an abandoned shopping cart and we rode in it around our neighbourhood at 2 AM? That was so much fun!”

Superficial or profound, people are using social media because it offers a cornucopia of possibilities to have people in their lives, even if it’s only on their screens. But it also brought about unexpected players and by-products. This huge real-estate of empty space, in the sense that it originally included names and pictures of people you knew or were loosely connected to, begged to be filled. That’s when marketing kicked in. Brands and makers of all kinds of products saw the potential and the reach that the social media offered and latched onto it. Content marketing, a modern spin on plain old product peddling, that triggers as little as possible of cognitive engagement (Rossi & Nairn, 2021) has overtaken these platforms and blatantly plays with people’s emotions, especially with younger generations who still don’t have the psychological abilities or literacies to resist the persuasion (De Veirman et al., 2019). 

Marketing changed the rules of engagement on social media. It isn’t about being online with your people any longer. Our connectivity has been reduced to strings of data that are used by whoever has something to sell. What started as an innocent way of finding your friends and classmates (I dare to be so naïve and say it was innocent), turned into a money making machine where our basic human needs are being exploited under the pretext of even greater connections and experiences. Social media is still connecting people, although making them unplugged from their real-life social scene at the same time, but in this connectivity, we have become consumers and sellers rewarded for our loyalty by nothing other than a promise of fuzzy feelings.


References:

Rossi R. and Nairn A., (2021, November 3), How children are being targeted with hidden ads on social media, The Conversation https://theconversation.com/how-children-are-being-targeted-with-hidden-ads-on-social-media-170502

De Veirman, M., Hudders, L., & Nelson, M. R. (2019). What is influencer marketing and how does it target children? a review and direction for future research. Frontiers in Psychology10, 2685–2685. https://doi.org/10.3389/fpsyg.2019.02685 https://www.frontiersin.org/articles/10.3389/fpsyg.2019.02685/full

Dylan, B., Delanoe, P., The Times They Are A-Changin’, The Times They Are A-Changin’, Columbia Records, 1964

The cooperative human. Nat Hum Behav 2, 427-428 (2018) https://doi.org/10.1038/s41562-018-0389-1

https://www.nature.com/articles/s41562-018-0389-1#citeas

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